Sign-A-Doc’s maximum liability in any dispute is limited to the total amount of the original invoice, including any applicable platform fees.
In the event of a notarization-related issue, Sign-A-Doc will either:

• Repeat the session at no charge with a different commissioned notary, or

• Refund the full invoice amount, at the client’s discretion.

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Sign-A-Doc, its owners, managers, employees, and contracted notaries are not liable
for:

• Rejection of notarized documents by third-party recipients.

• Penalties, damages, or losses resulting from delays in scheduling, notarization, or document delivery.

• Errors or omissions in documents provided by the client.

Clients are responsible for:

• Confirming document acceptance requirements with their intended recipient.

• Ensuring timely communication with recipients regarding any delays.

• Verifying document accuracy and legal sufficiency prior to notarization.

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If a dispute arises from a document that may have been improperly notarized, the client must submit a written claim to Sign-A-Doc via the contact information provided in their appointment confirmation.
Upon review, Sign-A-Doc will offer a new signing session at no cost, using either the original notary and platform or a different notary and platform, based on client preference and availability.